Four transportation brands served different audiences, but campaigns, sponsorships, and ownership were fragmented across them.
Budget was spread evenly rather than toward the audiences and channels producing the strongest return.
Audited the portfolio, shifted investment toward the highest-returning audiences and channels, and introduced shared funnel definitions, lifecycle tracking, and a regular testing cadence.
Context: Customer acquisition also grew 3% year over year, and the loyalty program supported stronger customer lifetime value.